Project Completion
Finishing a project well is just as important as starting it right. This guide covers how to close out projects professionally.Completion Checklist
Before marking a project complete, ensure:All deliverables submitted and approved
All milestones completed
Final documentation delivered
Client questions addressed
All payments released
No outstanding action items
Final Steps
1
Complete All Deliverables
Ensure every deliverable is submitted and approved by the client
2
Final Review Meeting
Optionally schedule a wrap-up call to walk through results
3
Handover Documentation
Provide any transition documentation needed
4
Final Payment
Ensure all milestone payments are released
5
Project Closed
Project status moves to “Completed”
Handover Best Practices
What to Include
| Item | Description |
|---|---|
| Final Report | Complete, polished deliverable |
| Executive Summary | High-level overview for leadership |
| Remediation Guide | Prioritized fix recommendations |
| Evidence Package | Screenshots, logs, supporting data |
| Tool Outputs | Raw data from scanning tools |
Knowledge Transfer
If the project requires it:- Document your methodology
- Explain findings in detail
- Provide remediation guidance
- Offer Q&A session if requested
After Completion
Data Handling
Client Feedback
You may receive a review from the client:- Rating: 1-5 stars
- Written feedback: Comments about your work
- Would hire again: Yes/No
Leaving a Review
You can also review the client:- Professionalism
- Communication
- Payment timeliness
- Overall experience
Project Outcomes
Successful Completion
When a project ends well:- Positive review on your profile
- Increases your chances of being matched
- May lead to repeat work from client
- Builds your platform reputation
Early Termination
If a project ends early:- Completed milestones are still paid
- Document what was delivered
- Communicate professionally about remaining work
- Platform ops may facilitate transition
Post-Project Opportunities
Follow-on Work
After completion, clients may:- Request additional phases
- Ask for related projects
- Provide referrals
- Become long-term partners
Maintaining Relationships
Thank the client for the opportunity
Offer to be available for questions
Connect on LinkedIn (if appropriate)
Request a testimonial if work went well
Common Questions
What if client won't approve final deliverable?
What if client won't approve final deliverable?
Try to understand their concerns. If reasonable, make revisions. If unreasonable, escalate to platform ops for mediation.
Can I use the work in my portfolio?
Can I use the work in my portfolio?
Only with explicit client permission and proper anonymization. Check your CIIAA for restrictions.
How long until review appears on profile?
How long until review appears on profile?
Reviews typically appear within 24-48 hours after being submitted.
What if I made a mistake I discovered after completion?
What if I made a mistake I discovered after completion?
Notify the client immediately. Offer to correct it. This builds trust even if it’s uncomfortable.
Profile Impact
| Factor | Impact |
|---|---|
| Completion Rating | Higher ratings improve visibility |
| On-Time Delivery | Tracked in your profile stats |
| Client Reviews | Visible to future clients |
| Total Completed | Count shown on profile |