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Deliverables

Deliverables are the tangible outputs of your work. This guide explains how to track, submit, and get approval for deliverables on FlexDuty.

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What Are Deliverables?

Deliverables are specific work products you’re expected to create during the project. Examples include:
TypeExamples
ReportsPenetration test report, vulnerability assessment, compliance audit
DocumentationSecurity policies, procedures, runbooks
Technical ArtifactsScripts, tools, configurations
AssessmentsRisk assessments, gap analyses
PresentationsExecutive summaries, stakeholder presentations

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Viewing Deliverables

Access deliverables from your project dashboard:
  1. Navigate to your project
  2. Click the “Deliverables” tab
  3. View all deliverables with their status

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Deliverable Status

StatusMeaning
Not StartedWork hasn’t begun
In ProgressYou’re actively working on it
SubmittedAwaiting client review
Revision RequestedClient needs changes
Approved✅ Client has accepted

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Working on Deliverables

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Understanding Requirements

Each deliverable includes:
  • Title: What the deliverable is
  • Description: Detailed requirements
  • Due Date: When it’s expected
  • Linked Milestone: Payment milestone it’s tied to
Review deliverable requirements carefully before starting. If anything is unclear, ask in the project chat before beginning work.

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Updating Progress

Keep your deliverable status current:
  1. Click on the deliverable
  2. Update status to “In Progress” when you begin
  3. Add progress notes if helpful
  4. Upload work-in-progress files if sharing drafts

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Submitting Deliverables

When your deliverable is ready:
1

Final Review

Review your work against the requirements one more time
2

Upload Files

Attach all required files and artifacts
3

Add Description

Include a summary of what you’re submitting and any notes for the reviewer
4

Submit

Click “Submit for Review” to notify the client

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What to Include in Submission

  • All required files in requested formats
  • A summary of the work completed
  • Any caveats or limitations
  • Recommendations or next steps
  • Time spent (if relevant)

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Review Process

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Client Review

After submission:
  1. Client receives notification
  2. They review your work
  3. They can:
    • Approve: Deliverable is accepted ✅
    • Request Revision: Needs changes
    • Ask Questions: Via project chat

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Handling Revision Requests

If changes are requested:
  1. Review the feedback carefully
  2. Ask clarifying questions if needed
  3. Make the requested changes
  4. Resubmit with notes on what was updated
Revision requests are normal and not a negative reflection. Use them to better understand client expectations.

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Deliverable Best Practices

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Quality Checklist

Before submitting, verify:
All requirements addressed
Files properly formatted
No typos or grammatical errors
Sensitive data properly redacted
Executive summary included (for reports)
Recommendations are actionable

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Communication

  • Update status regularly so clients see progress
  • Flag blockers immediately
  • Share drafts if the client prefers early feedback
  • Confirm understanding of feedback before revising

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File Requirements

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Supported Formats

TypeFormats
DocumentsPDF, DOCX, TXT, MD
SpreadsheetsXLSX, CSV
PresentationsPPTX, PDF
CodeZIP, TAR.GZ
ImagesPNG, JPG, SVG

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File Size Limits

  • Maximum single file: 100MB
  • Maximum total per deliverable: 500MB
For large files (test data, VM images), coordinate with the client for alternative transfer methods.

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Deliverables and Milestones

Deliverables are typically linked to payment milestones: 
Milestone: "Assessment Complete"
├── Deliverable: Vulnerability Scan Report
├── Deliverable: Manual Testing Notes
└── Deliverable: Executive Summary

When all deliverables are approved → Milestone can be completed → Payment released

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Common Issues

  • Send a gentle reminder in project chat
  • Wait 48-72 hours before escalating
  • Contact platform ops if still no response
Politely clarify in the chat. If the revision is genuinely outside the original scope, platform ops can help mediate.
Contact support for alternative upload methods. For very large files, we can provide secure transfer options.
All linked deliverables must be approved for milestone completion. Check if there are other pending deliverables.

Milestones

How milestones and payments work

Files

Managing project files