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Escrow Payments

FlexDuty’s escrow system ensures secure payments and protects both clients and experts.

How It Works

  1. Fund: Deposit funds before work begins
  2. Hold: Money held securely in escrow
  3. Review: Expert delivers, you review
  4. Release: Approve and release payment

Benefits

For YouFor Experts
Only pay for approved workGuaranteed payment for completed work
Quality assuranceNo payment chasing
Dispute protectionProfessional environment

Funding Escrow

When your project starts:
  1. Review the milestone amounts
  2. Click Fund Escrow
  3. Payment is processed
  4. Expert is notified to begin
Experts should not start work on unfunded milestones. Always fund before expecting work to begin.

Releasing Payment

When work is delivered:
  1. Review the deliverables
  2. Request revisions if needed
  3. When satisfied, click Release Payment
  4. Expert receives payout

Disputes

If issues arise:
  • Communicate with expert first
  • Involve platform ops if needed
  • Formal dispute process available
  • See Disputes for details